Melody Troesser

Melody Troesser is ACT’s new Director of Financial Operations (DFO).

She’s originally from the small town of Benton City (just outside of Mexico, MO) and currently lives just east of Fulton with her husband Mark, two daughters, Breanna and Lanelle, and a Great Dane named Angus.

She has a strong background in business and finance. She majored in Business Administration with Accounting at Columbia College and served as the Director of Accounting for Cole County Residential Services, Inc., an agency similar to ACT.

Prior to coming to ACT, she worked at Missouri School for the Deaf in a non-accounting role. That made her realize she wanted to go back to her roots in business.

When she heard about the job opening at ACT, she was thrilled. This opportunity could get her back to doing what she loves and at an agency whose mission she could get behind. And it did!

Troesser says, “Disability services are at a crucial point in history, defining person’s lives based on their ability instead of a disability.”

In her brief time at ACT she has transformed the department through her leadership and organizational prowess. She has positioned her team to fully utilize their strengths and made the program highly efficient.

“Our department is smaller (three employees, including Melody), so we also have to be creative and utilize technology, new methods, and new software to accomplish what is needed while staying within accounting principles,” Troesser says.

Troesser brings a tremendous amount of positive energy to the program and office. “I wholly believe that if we present the best version of ourselves, we can enjoy our work lives,” she says.

Troesser urges ACT employees to bring questions or comments to her. There are so many revised duties among her staff. In fact, changes are still being made. “I believe my staff will move us forward,” she says.

Troesser continues, “I have been impressed with the positive energy of everyone I have met who works with ACT and I believe our mission is what should drive each task.”

Help us welcome Melody Troesser to the ACT family.


Interesting facts about Melody:

Hobbies:  Gardening, walking, reading

Favorite food: just about any dessert

Color: coral

Song:  Shut Up and Dance or, possibly, The Twist by Chubby Checker

More interesting facts:  I love small engine flights, such as the Barnstormers. I have tried skydiving. I enjoy zip-lining and dancing.